Wear And Tear Policy

How Should I care for my BITZ jewels?

To keep your jewelry at its best, we recommend to give them occasional breaks and to store carefully and neatly when not in use.

Avoid contact with moisture and liquid cosmetics;  this includes lotion, sunscreen, and perfume.

 Our Jewelry is not solid gold and should never be worn in the shower, the pool or the ocean.

Pack your jewelry extremely carefully for travel, we recommend always storing them in your carry-on luggage in a protective hard shell jewelry case.


Please note our jewelry wear and tear policy.

 Please follow all steps above to care for your jewelry so it will stay fresh and in condition you purchased it. Be sure to keep it in a jewelry bag when unworn and make sure there is no contact with water, perfume, moisture, sweat or lotion.
Unfortunately we cannot cover tarnish damage, as it is a result of an individual’s skin type rather than a manufacturers defect.

Any manufacturer defects after 45 days of purchase will not be covered. ( ex stones falling out or item breaking)



Always keep your sunglasses when not worn in a protective case to prevent them getting damaged.

Warranty does *not* cover scratches, accidental damage caused by general use, fading or peeling of frames or the loss of screws due to neglect. Mirror lenses are highly vulnerable to scratches and nicks caused by everyday wear and tear. Natural wear and tear on mirror lens sunglasses do not make them eligible for exchanges. 

Warranty does not cover breakage due to the item dropping, falling, child pulling on sunglasses, or sunglasses left in a hot car.

For manufacturing defects, replacements are available within 60 days of purchase.